Hotel Colonial Playa Del Carmen, Playa del Carmen ➤ Reviews, Rooms & Prices 2024

Book on our site

Up to 10% less

than Booking.com

Key details

About the Hotel

Avenida 20 Entre 2 Y 4 Centro, Playa del Carmen, Mexico

Hotel Colonial Playa Del Carmen, situated in the heart of Playa del Carmen, is a unique establishment that offers convenient access to the vibrant local culture and stunning Caribbean beaches. The hotel reflects traditional Mexican architecture and is accredited by the Mexican Ministry of Tourism. Its location serves as a strategic base for exploring a variety of attractions, including archaeological sites and eco-parks.

Location

Located just a few minutes from the bustling Quinta Avenida, the hotel is near various shops, restaurants, and nightlife options, making it an ideal spot for both relaxation and entertainment. Guests can easily access the beach and transportation options such as bus stations, taxis, and car rentals are nearby for exploring the broader region, including attractions like Chichén Itzá and Xcaret.

Rooms

The hotel features 130 spacious rooms that cater to diverse guest preferences, including single, double, and quadruple options. Each room is equipped with modern amenities such as air conditioning, a private bathroom, and a kitchenette that includes a refrigerator. Guests can choose from various room types, ensuring a comfortable stay for both individuals and families.

Eat & Drink

The onsite restaurant provides breakfast and other meals, allowing guests to enjoy traditional Mexican cuisine as well as international dishes. There is also room service available for added convenience. Guests can also take advantage of local restaurants and food markets to experience the rich culinary offerings of Playa del Carmen.

Leisure & Business

Hotel Colonial offers a range of leisure facilities, including a private pool and beautiful courtyards for relaxation. For those seeking activities, diving courses and cooking lessons can be arranged, providing guests with a hands-on cultural experience. Additionally, WiFi is available throughout the property, and the reception is open 24 hours to assist with any inquiries.

“The hotel is perfectly situated just a few blocks from the beach and a short stroll to 5th Avenue, making it easy to enjoy both relaxation and local attractions.”view full review

View hotel on map

“A wonderful hotel with friendly staff and great amenities” view full review

Top location:Highly rated by recent guests(8.2)

Check-in/Check-out

from 15:00-18:00

from 11:00-12:00

Amenities

No parking available.

Wireless internet is available in public areas for free.

Other information

You can start your day with a full breakfast, which costs MXN 150 per person per day.

There are no extra beds provided in a room.

Pets are not allowed.

Number of rooms:17

Former name

Playa Del Carmen Hotel By H&A

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

Check Prices

Standard Double Room

Max:

2 persons

40 m²

Bed options:

2 Double beds

Shower

Bathtub

room details

Check Prices

Deluxe King Room

Max:

2 persons

35 m²

Bed options:

1 Double bed

Shower

Bathtub

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Playa del Carmen1700 ft

Airports

Aeropuerto de Playa del Carmen (PCM)3000 ft

Cancun (CUN) 35.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Refreshing Pool

The pool was larger than expected and the perfect temperature, providing a relaxing escape after a long day.view full review

Cozy Comfort

My room featured an incredibly comfy bed and pillows that made for the best night's sleep after exploring the area.view full review

Helpful Assistance

The service provided was outstanding; every question I had was met with a friendly smile and a quick response.view full review

Excellent Shower

The shower pressure was fantastic, ensuring a rejuvenating experience every time I cleaned up after a day out.view full review

General

No smoking on site
Free Wi-Fi in public areas
No parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers

Services

Paid airport shuttle
Tours/Ticket assistance

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida 20 Entre 2 Y 4 Centro, Playa del Carmen, Mexico

Map view

street view

Avenida 20 Entre 2 Y 4 Centro, Playa del Carmen, Mexico

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

2300 ft

Mall

Quinta Alegria Shopping Mall

3800 ft

Zona Arqueologica Playa del Carmen

2600 ft

Museums

3D Museum of Wonders

3800 ft

Beach

Kool Beach Club

3800 ft

Night club

Coco Bongo

3800 ft

Church

Nuestra Senora del Carmen Catholic Church

3800 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

2700 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

2900 ft

Beach

Playacar

3800 ft

Gallery

Riviera Art Gallery

3200 ft

Aquarium

Aquarium Beach

3800 ft

Gallery

La Galeria de Playa Art Gallery

3900 ft

Avenida entre 24 y 34 calles 5a

Caminarte

3900 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

4500 ft

Beach

Mamita's Beach Club

1.2 mi

Nearby

Museums

Museo Frida Kahlo Playa Del Carmen

1500 ft

Av. Benito Juárez

Los Fundadores Park

2000 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

1100 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1100 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1300 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1400 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

2000 ft

15 Avenida Nte

Parque, Portal Maya

500 ft

Casinos

Grand Riviera Casino

1400 ft

Mall

Paseo del Carmen Shopping Mall

1400 ft

Night club

Club 01

1400 ft

Beach

INTI Beach

3100 ft

Spa Center

Ferry Cozumel

1600 ft

Night club

Salon Salsanera

1900 ft

Restaurants

Restaurante Fiesta Maya

100 ft

Ave. 20 Between Juarez y primera sur

El Fogon

3300 ft

30 Avenida Nte. 354 Gonzalo Guerrero

Wichoos

300 ft

Calle 4 Entre 15 Y 19

Asadero el Pollo

300 ft

20 Avenida Nte. 652

Kaxapa Factory

1600 ft

Calle 10 Norte and 15-20 Avenida

La Brocherie

900 ft

Avenida 15 Nte Entre Calle 4 y 6

Restaurante La Catrina

400 ft

Calle 4 entre 20 Y 25 Colonia Centro

Tiny Tiki Hut

400 ft

Avenida 20 Entre 4 y 6

Billy The Kid Taqueria

600 ft

Calle 4 and Avenida 15

Tortas del carmen

600 ft

Avenida 15

Pirates Cove

700 ft

Avenida 15 Norte

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

convenient_location

helpful_staff

limited_dining

basic_rooms

6.2/10

Nice

Rooms

6.4

Location

8.2

Service

6.8

Dining

5.8

Joe

United States of America, May 2024

7.0/10

My stay at the hotel was overall pleasant, with clean and comfy rooms, friendly staff, and a great location near the main activities in PDC. However, the price didn't match the online description, and the service lacked in some aspects.

Rooms

7.0

The room I had was minimalistic with white walls, a big bed, a TV, and a nightstand. It was comfortable, but not exactly what I expected based on the online description.

Service

6.0

The staff at the hotel were a mix - some were very friendly, but others came off as rude, which was a bit off-putting.

Location

9.0

The hotel's location was excellent, just a short walk to the main street with bars and restaurants, and also close to the ferry terminal for trips to Cozumel.

Dining

6.0

The dining experience was okay, not exceptional.

Facilities

7.0

The hotel had good facilities, with tours and ticket assistance available. However, some aspects weren't up to par with the price paid.

Don

United States of America, February 2024

5.4/10

Upon arrival, our room wasn't ready, and it seemed quite outdated. The bathroom definitely needs a renovation. While the room was spacious, it lacked sufficient furniture and seemed to be amidst construction noise most mornings at 9 am.

Rooms

5.0

The room was not ready for us at check-in and appeared outdated, with a need for bathroom renovations. There was a lack of furniture, like only one nightstand, and construction noise was a frequent morning occurrence.

Service

6.0

The service was a mix of experiences. On one hand, they were kind enough to offer a room change for my parents, but some staff members were rude. Despite this, the majority were friendly, helpful, although language barriers existed.

Location

7.0

The location was a mix of positives and negatives. It was convenient - close enough to the action but far enough for relaxation. The proximity to the beach and local amenities was a plus, but construction noise in the area was a downside.

Dining

5.0

The dining experience had some positives and negatives. The food was average with limited options, and there may have been some misunderstandings. However, the inclusion of free dining with the booking was appreciated.

Facilities

5.0

The facilities were lacking in some aspects. Despite the overall size of the property, there were inconsistencies in room amenities and disturbances due to construction noises.

Roger

United States of America, December 2023

6.6/10

The hotel is conveniently located near the bus station, the beach, and many bars and restaurants which is great for exploring the area. The rooms could benefit from more natural light without compromising privacy, with basic but adequate amenities. The service was friendly and helpful, though not always proactive. Overall, a value-for-money accommodation with mixed room features.

Rooms

7.0

My room on the 4th floor had an automatic lock and a window facing the hallway, providing privacy but limited natural light. It was basic yet sufficient for my needs.

Service

7.0

The staff was always friendly and willing to assist, though not consistently proactive in addressing issues promptly.

Location

8.0

The location was quite good, close to the bus station, beach, and various dining options making it convenient for exploration and easy access to essential amenities.

Dining

5.0

Dining options were limited, with room for improvement in the menu variety. Stick to simpler choices like coffee and cereal for a more satisfying experience.

Facilities

6.0

The hotel provided basic but functional facilities for a comfortable stay, meeting essential needs without extra frills.

convenient_location

limited_dining

Alan

United Kingdom, September 2023

6.8/10

The hotel provides a mix of pleasant and not-so-great experiences. The central swimming pool area looks luxurious but can be noisy, affecting sleep quality. Additionally, discrepancies in the room quality and unexpected extra charges upon arrival were a downside. The humid smell in the bathroom, poor Wi-Fi signal, and limited reach added to the mixed feelings.

Rooms

6.0

The room I stayed in didn't match the online description, and I had to pay extra. There was a noticeable humid smell in the bathroom, and the Wi-Fi signal was weak, only reachable by the door.

Service

7.0

The cleaning ladies left delightful towel arrangements daily, which was a lovely touch. However, missing out on breakfast coupons was a small disappointment.

Location

8.0

The hotel is situated just outside the main tourist spots, providing a peaceful environment. It's within walking distance to central activities, making it a convenient choice for exploring. Proximity to dry cleaning services and transport options adds to the convenience.

Dining

6.0

The dining experience was average with limited variety, though the fried fish was a highlight. The service of spoonfuls of eggs and beans was not up to expectations.

Facilities

7.0

The facilities were sufficient but didn't offer much variety. Tours and ticket assistance were available, catering to travel needs.

Andy

United Kingdom, April 2023

7.4/10

The hotel is conveniently located near the beach and close to the nightlife, offering modern and spacious rooms. However, some elements are dated, and noise from the nearby night club can be bothersome.

Rooms

7.0

The room was large, modern, and situated in a new building, but the furniture felt outdated, especially from the 60s. The bathroom was average.

Service

8.0

The staff was very helpful and courteous overall, offering to change my parents' room to a more accessible location. However, some employees were not very polite, especially in dealing with the ceiling fan issue.

Location

9.0

The location was excellent, close to the shopping street, beach, and transport options for exploring nearby areas. It was a pleasant spot away from the tourist traps.

Dining

7.0

The dining options were decent, but it would have been nice to see more variety besides eggs and pancakes. However, the free buffet breakfast was a good inclusion.

Facilities

6.0

The hotel offered basic facilities, but the noise from the night club can be a drawback for those seeking tranquility.